Reply by Regency Student Housing

Not resolved
The number of devices connected to the wireless network during peak times has dramatically increased over the last few years. In order to address this situation we have recently increased our bandwidth and added new wireless routers in order to improve wireless signals. We appreciate feedback about the network; it helps us improve the wireless infrastructure. Our hardwired internet runs much faster than the wireless because of the number of devices connected to the wireless network. So if possible you will receive faster Internet speeds if you are able to connect via Ethernet. If you are experiencing what you believe to be slower than normal Internet, please feel free to put in a maintenance request via the online student portal.

Our IT professional has been contacted to check on the wireless Internet in this room and area of the building.

The Regency has always had a policy where we will supply the ink for the computer lab and not the paper. This is due to the high amount of printing that students do and the cost associated with it. We do regularly check the computer lab to make sure the ink is stocked, and if it is not, we have backup ink on hand at all times.

If the computer lab is not stocked with ink or you are experiencing issues with the computer or printers in the computer lab, please see our Director of Student Life in the glass office on the first floor of The Regency. If it is not during business hours, you can reach him at

In the future the best way to let us know about these type of issues is to put in a maintenance request via the online student portal.

Thank you,
Regency Management
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

This is my second year at the Regency, and overall it has been great. My one major complaint that doesn't seem to be addressed each year, is the wifi.

I have been in the tower, and in the North Hall and both areas are equally as spotty and dysfunctional. Most, if not all of my school work requires some aspect if the internet. It has impacted my school work and grades tremendously. This is a living complex for students; there should be consistent wifi throughout the building.

Extremely frustrating! Another minor complaint would be that no one seems to attend to the computer and printer needs...ever. There is never paper in the printers, so was then forced to buy my own paper. The third time I went in there, there was no ink.

How are students supposed to get anything done here? However, besides those complaints, I find everything else to be up to par.

Product or Service Mentioned: Regency Student Housing Wi-fi Facility.

Reason of review: Bad quality.

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