Reply by Regency Student Housing

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Customer service

This place is disgusting. It is a filthy run-down piece of junk.

My bathroom was so gross upon moving in that I had to wear shoes in my bathroom all the time in fear of catching some fungus from the bathroom floor. Even a bottle of bleach wouldn't fix it!! The staff is rude and have no clue what they are doing. They find bogus reasons to charge people money.

They claim you never return keys or parking permit and then charge you a ridiculous amount of money for them. When you ask for a copy of anything from your records, they say they will get it to you and they never do. When you call back and ask again they say the same thing. They claim to have security but the gate is always open and people just walk in and out from the street.

There is no security. I feel unsafe most of the time and I am always afraid that my car is going to get stolen or vandalized. They claim to have security cameras but when I asked to see a tape because someone damaged a decoration I had on my door they told me that they do not have any cameras.

If you are thinking about coming here or sending your college student to live here.....just turn around and run the other way as fast as you can.

Reason of review: Not as described.

I didn't like: Rude staff, Misleading and unhelpful.

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